How to contact Genio Courses support

The Genio Courses team is based in the UK. You can contact us by email on support@genio.co

Our official Support Hours are Monday through Friday 9:00 AM to 5:00 PM, excluding weekends and UK public holidays. 

Tip - Our technical support team work flexible hours, so you'll often get a response outside of these times if you email support@genio.co

If you need to discuss your Genio Courses account, please email us from the specific email address registered to your Genio Courses account.

the UK so what time is that?

  1. EST - Five hours behind (4AM-1PM)
  2. CST - Six hours behind (3AM-11AM)
  3. MST - Seven hours behind (2AM-10AM)
  4. PST - Eight hours behind (1AM-9AM)
  5. AKST - Nine hours behind (12AM-8AM)
  6. HST - Ten hours behind (11PM-7AM)

Help Centre

We know that you might be busy using Genio Courses when we’re not around to help.

That’s when our online Help Centre comes into play https://help.genio.co/collection/384-genio-courses. It’s available 24 hours a day, 7 days a week and 365 days a year (366 each leap year!).

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