Using a Licence Key

If you're getting access to Genio through your University or College then you'll receive an invite email to set up your Genio account.


If you're getting access to Genio through one of our distributers (eg: DSA, Access to work etc) then you could be sent a Licence Key. Licence Keys can be redeemed at http://app.genio.co/redeem


  1. What does a Genio Licence look like?
  2. How to Redeem your licence
    1. I've never used Genio before
    2. I've already got a Genio account

What does a Genio licence look like?


Your Licence will begin with the letters, DSA, ATE or NAN plus a single digit, and then four groups of letter and numbers.


For Example:

DSA4-1234-ABCD-5678-EFGH

How to redeem my Licence


Important - if you already have a Genio account make sure to use the exact email address you use so that your Licence is applied to the correct account.


  1. If you've never used Genio
  2. If you already have an account


If you have never used Genio before.


If you use the weblink then you'll skip the first step and go straight to entering the email address you want to use for your account.


  1. Go to app.genio.co/redeem and enter your licence key


  1. Enter your email address
  2. Click the "Sign up with email" button

Image showing the Activation screen with a prompt to enter your email address


  1. Add your name and choose a password
  2. Click Next

Image showing the Activation screen with a prompt to enter your preferred name


  1. Find the verification email in your inbox
  2. Enter the 6 digit code into Genio

Image showing the Activation screen with a prompt to enter a 6 digit confirmation code


If you already have a Genio account.


If you use the weblink then you'll skip the first step and go straight to entering the email address you want to use for your account.


Info - If you're already signed into Genio, then you can click the account icon in the top right, select Plan Details and then 'Redeem a licence key'.


  1. Go to app.genio.co/redeem and enter your licence key

Image showing the Redeem Licence page



  1. Select 'Go to Genio'

You'll be taken to a page confirming how long you'll have access if you activate your licence key, and giving you the option to press a button confirming the activation:


Image showing confirmation of activating a Licence Key

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