Where and how are my Events saved?
Where are my Events saved?
All of your Events (recordings and notes) are stored locally on your device, and uploaded to Genio's cloud storage.
If you need to free up disk space then see this article: Freeing up space
Saving when online
When you’re online, your Events are stored locally and continuously uploaded to Genio’s cloud storage in the background.
Any changes you make to your Events are synced to the cloud, so you can access the latest version of your Events from anywhere.
Saving when offline
When you’re offline, any changes you make are saved locally on your device.
Your changes (if any) will be synced to the cloud the next time your device connects to the internet.
N.B. You need to have an internet connection and have Genio open for cloud sync to complete.
Connectivity & cloud sync status
Genio displays information on your internet connectivity and cloud sync status.
You will see one of the following cloud sync status icons in Genio's header bar:
Upload Complete All changes have been saved and synced to the cloud.
Upload in Progress Cloud upload is currently in progress.
Offline You are offline - your Events will be synced to the cloud when you next connect to the internet.
Event sync status
Individual Events in Genio's Event Hub will also display a cloud icon if they have not yet been fully synced to the cloud.
Events with no cloud symbol have been fully synced.
Here's what you'll see if you're offline and have un-synced Events:
Here's what you'll see if you're online, and cloud sync is in progress:
Top tips for ensuring your Events sync to the cloud
Genio has been designed to save your Events regardless of internet connectivity, but there are a few things we recommend you avoid doing to prevent any loss of data:
💻 Don't lose your device! Leave your laptop on the bus and any unsynced Events will be lost with it.
🙈 Don't use Genio in a private browsing mode (such as Incognito Mode in Chrome) - read more about why this is a big no no.
🚯 Don't clear site data from your browser's settings until your Events have been synced to the cloud. Learn more.
Is there a limit to the number of Events I can store in the Genio cloud?
Is my data secure?
Data security is a priority for the Genio development team, and we regularly audit our systems to ensure your data remains safe. Find out more here: https://genio.co/security
Secure local storage:
Data saved locally is stored on your hard disk in a Genio-readable format.
Secure cloud storage:
Your data is uploaded to Genio's cloud storage. Find out more here: https://genio.co/security#end-user-content
Resilience to cyber attacks:
The Genio platform is penetration tested at least once per year by an independent third party provider. For more information please see https://genio.co/security
To find out more about data security at Genio please visit https://genio.co/security